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Omnichannel & Integrated Point of Sale System – POS App

Bridge the data gap with an omnichannel POS app

Combine and integrate your sales channels in one, easy-to-use POS app. Effortlessly bridge the data gap across online and offline transactions, catalogues, and sales data with a unified system that improves the customer experience. With real-time analytics, the POS app can help you to track performances across multiple channels. The POS app can support your business in delivering exceptional service to your customers, driving your growth with simple and effective payment systems.

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Fully-integrated and custom Point of Sale system


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Design and Development

We get to know your business from the inside out, so that we can represent your brand throughout the process. We’ll take the time to understand your unique needs so that we can tailor our POS app to work for your teams and your clientele.

Integration

Our POS app integrates with your existing systems with minimal interruption to your day-to-day, so that you can begin reaping the rewards of a faster user-friendly system without added upskilling time. 

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Maintenance

We monitor the daily running of POS systems, completing updates behind the scenes and identifying new ways to improve your POS and provide more support for your business.

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Support

Using our ticketing system to manage and respond to support requests, we can provide quick, simple solutions to keep your POS systems running smoothly.

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Reporting

View easy-access reports, providing crucial insights into how your users interact with the POS. View data showcasing the number of sessions across specific time frames, as well as financial information.

Customisable

Our POS app can be adapted to suit your business. From booking systems to management reporting, the POS app can even adapt to the complex requirements of franchise reporting. 

Merges with existing sales architecture

The user-friendly and intuitive POS app is designed to merge with your existing architecture, improving your sales process without complicated upskilling or extensive internal training. 

Processes orders

Make managing and processing orders easy with our POS app. View the end-to-end process with tangible insights into the customer journey.

Print/email receipts

Keep track of proof of purchase paperwork, such as print and email receipts, all in one place. Organise information in one easily accessible solution with the POS app.

Browse catalogue

Give your customers the opportunity to browse through digital catalogues, search for product details and complete in-app purchases.   

Discovery Session

During our initial conversations, we dig into the common challenges your business faces, and offer insights and ideas of how the POS app could provide the solution.

Project planning and design

We’ll put our heads together to build a POS app that’s bespoke to your business. You’ll be kept in the loop throughout the process and have the chance to ask any questions.

Implementation and integration

Our teams will support you as your personalised POS app goes live, ensuring that it works alongside your existing legacy systems, and that your internal teams can confidently use the new system. 

Post-launch maintenance and support

At ECS, we offer an ongoing partnership. We quietly work away in the background, keeping things running smoothly and finding new ways to improve existing processes

Frequently asked questions:


Get in touch with our team

To find out more about how we can help grow your e-commerce business, please get in touch and we will get back to you as soon as we can.



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